This one day course looks at how to work effectively with all types of behaviours.
Every programme of young people is different because the individuals and the group dynamics change. Our training course provides you will knowledge, tools and techniques to be able to manage all the different behaviours presented and get the best out of your programme and the young people.
Course Content
What we will cover:
How to build rapport with young people
How to manage apathy within the group and ensure that it doesn’t spread around the group
How to notice conflict and deal with it effectively without it escalating
How to motivate the group
What can you control? How can you control it?
We provide relevant theories, pracitcal support and transfer the learning so that participants can effectively use what they learn back in their workplace.